FAQ

Private Clients

How difficult is it to register?

Registering with netaloid.com is very easy and stress-free. The process is simple and the information we need is kept to an absolute minimum. In fact, all that is necessary is that you provide us with a signed registration form, and two types of identification (an official ID and also a proof of address not more than 3 months old). Then you can start taking advantage of our competitive rates.

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Why should I use netaloid.com as opposed to a bank?

Firstly, high street bank staff typically do not enjoy the expertise necessary to be able to offer a first class service. We do not have any expensive branches to maintain and therefore can pass on the savings to our clients. Perhaps more importantly, “foreign exchange” is not the primary business of a bank and it is exactly for this reason that you will not be able to get the same competitive rates from a bank as you would from netaloid.com. To summarise, we are actively involved in the foreign exchange market and earn our fees from the high volume and small spread between the prices at which we buy and sell.

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How easy is it to place orders/trade?

Upon registering, you can call up and explain your requirements. We can then give you a competitive rate. If you would like to take advantage of this competitive rate, we can guarantee it if you place an order.

Once the rate has been agreed, we will send you an Order Placement Note that you will have to send back to us within 10 minutes. This note will confirm what was agreed over the phone (i.e. currency, amount, rate, value date) and also mention the secure onward transfer instructions of your funds and the beneficiary’s details.

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The terminology is complicated.  How will I get by?

Quite simply, you will have one point of contact that is dedicated to understanding your needs and providing you with a jargon free service. As experts in our field, we can explain the various tools open to you in a clear and coherent manner.  
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Corporate Clients

How difficult is it to register?

Registering with netaloid.com is very easy and stress-free. The process is simple and the information we need is kept to an absolute minimum. In fact, all that is necessary is that each Authorised Signatory provides us with a signed registration form, and two types of identification (an official ID and also a proof of address not more than 3 months old).

As far as corporate documents are concerned, we require a copy of the Certificate of Incorporation and a copy of the Memorandum and Articles of Association.

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Why should I use netaloid.com as opposed to a bank?

Firstly, high street bank staff typically do not enjoy the expertise necessary to be able to offer a first class service. We do not have any expensive branches to maintain and therefore can pass on the savings to our clients. Perhaps more importantly, “foreign exchange” is not the primary business of a bank and it is exactly for this reason that you will not be able to get the same competitive rates from a bank as you would from netaloid.com. To summarise, we are active directly in the foreign exchange market and earn our fees from the high volume and small spread between the prices at which we buy and sell.

Back to top

How easy is it to place orders/trade?

Upon registering, you can call up and explain your requirements. We can then give you a competitive rate. If you would like to take advantage of this competitive rate, we can guarantee it if you place an order.

Once the rate has been agreed, we will send you a Order Placement Note which you will have to send back to us within 10 minutes. This note will confirm what was agreed over the phone and also mention the secure onward transfer instructions of your funds and the beneficiary’s details.

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How can netaloid.com help my business?

Apart from our ability to provide competitive rates and expert, professional staff offering a transparent and efficient service, we also provide tools that can be utilised in order to reduce a business’ foreign exchange risk.

Examples of these include Limit Orders, Stop Loss Orders, and Forward Contracts. By understanding your needs, your dedicate foreign exchange dealer can assist you in protecting your business from adverse movements in the foreign exchange markets.

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The terminology is complicated. How will I get by?

Quite simply, you will have one point of contact that is dedicated to understanding your needs and providing you with a jargon free service. As experts in our field, we can explain the various tools open to you in a clear and coherent manner.

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